Shipping & Returns

Delivery charges
  • UK – Free
  • Europe – £4.95
  • Rest of the World – £9.95

 

Delivery times

All products (excluding Snoreeze LabFit Oral Device)

When you place your order, you will automatically receive confirmation by email. If we are unable to dispatch an item for any reason, we will email you to let you know.

We aim to dispatch your order within 1-2 working days.

Standard UK delivery is by First Class mail and should reach you within 1-4 working days.

European and Worldwide delivery is by Air Mail (or international courier for large orders). Please allow 5-10 working days for European delivery, or up to 28 days for delivery to the rest of the world.

 

Snoreeze LabFit Oral Device

When you place an order, a dental impression kit will be automatically posted out to you. You will receive confirmation of this by email. If we are unable to dispatch your kit for any reason, we will email you to let you know. Dispatch of the impression kit will be within 1-2 working days.

Once you have returned your dental impressions to us, we will start to work on your LabFit Oral Device. You can expect to receive your final device within 3 weeks. Standard UK delivery is by First Class mail and it should reach you within 1-4 working days of being dispatched.

Please note: Orders outside the UK – buyer pays shipping to return the impression.

 

Returns

Snoreeze Oral Device Money Back Guarantee

Some people may experience a little discomfort when they first use a mandibular advancement device like the Snoreeze Oral Device.

We recommend that you persevere with using the Oral Device for at least a week before you decide to return it – it sometimes takes this long for your mouth and jaw to become accustomed to wearing the device. If you’re wondering whether the side effects you’re experiencing are normal, please refer to the Oral Device instruction leaflet or contact us.

If you purchased your Snoreeze Oral Device less than 30 days ago and have used it for 7 nights, but are still not entirely satisfied, we will happily refund your purchase.

To receive your refund, just download the returns form and send it to us along with your Snoreeze Oral Device and proof of purchase. Returns can be made to the following address:

 

Passion For Life Healthcare (UK) Ltd

HQ, 5th Floor

58 Nicholas Street

Chester

CH1 2NP

 

Click here to download your returns form.

 

Subscriptions

Our subscription option allows you to arrange repeat deliveries of your favourite products. You can cancel your subscriptions at any time from your Snoreeze account.

  • Save up to 10% on your favourite Snoreeze products
  • Save time by scheduling automatic deliveries
  • Cancel at any time
  • Free delivery with every UK order

Setting up a subscription is simple. All you need to do is:

  1. Select “Subscribe & Save” on the item page
  2. Click “Add to basket”
  3. Checkout as you normally would, filling in your shipping details
  4. Your new discounted subscription price will be applied. Your product/s will be shipped to you at the recurring time period specified.